Merg3d is the Philippines' first 3D Printing marketplace and community. We enable anyone to make, buy and sell products with 3D printing. Merg3d also offers 3D-fied, a unique services that is also first in the Philippines.
All Merg3d products are designed by our community members some of whom offer freelance design services.
We use 3D printers to create your products, often in combination with post-processing, like dyeing and polishing.
3D Printing takes digital files and turns them into physical products. It is often referred to as additive manufacturing, as the product is built up layer by layer in the material of your choosing. 3D Printing refers to several different processes that are applied based on the specific material type, including the most popular, selective laser sintering.
Our workshop is located in Meycauayan, Bulacan.
We're happy to help! Please use out Contact Page to find some who can help you.
You can add promo codes and gift cards during checkout. Simply apply the codes to see your new estimated total.
After you place an order, our 3D printing experts will manually review every item to make sure we can manufacture it successfully. Once it is deemed to be viable for printing, we manufacture products using the most advanced 3D printing technology available. Then, we inspect the quality of each product, carefully package it and send it your way.
Given the complex nature of converting digital files into physical products, every now and then we catch designs that are too fragile to create.
After we receive the full payment, we will begin reviewing your order. If we determine that we cannot manufacture an item in your order, we will issue you a refund.
Given the complex nature of converting digital files into physical products, every now and the we catch designs that are too fragile to create. If at any point we determine that we cannot manufacture an item in your order, you will not have to pay for it. If we have not yet processed your payment, you will not be charged for the item. If we already processed your payment, we will issue you a refund.
Refunds for Paypal is issued in the original form of payment and will reflect the amount paid. It may take 3-7 business days for the refund to appear in your account. Orders paid via 7connect and Dragonpay will returned in a form of store vouchers. Orders paid with store vouchers or gift cards will be returned in that form.
We may contact you to obtain additional information if necessary.
Delivery time for the Merg3d orders varies based on the material ordered.
Our materials use many different production processes which means that their production times vary. Please take note that we ship all items together, so the product in your order with the longest lead time will determine when your order will ship. You can see the estimated ship date for your order in products page.
We do our best to get your orders to you as quickly as possible. The listed production times for Merg3d materials take into account the challenges of manufacturing unique and untested designs. This means that many items ship ahead of schedule, though we cannot guarantee it. Unfortunately, some designs may also face delays. We'll provide email alerts to keep you updated on the status of your order, and you can always check your order status page.
Once we've shipped your order, package transit time will depend on destination. All orders ship with a tracking number that you can use to monitor the status of your order in transit.
We charged P100 as standard shipping fee and P700 pesos for special areas.
All products are subject to value added taxes. Tax details will reflect in check out page and invoice.
View the latest status of each product in your order on the My Profile Page -> Order History Tab.
All Merg3d products are made-to-order. Once an item goes into production, we can no longer change or cancel it.
Oh no! We're truly sorry to hear that. Please get in touch with our Customer Service team and they'll help you out!
Our main goal at Merg3d is to bring amazing products to life with 3D printing. We're 100% committed to your satisfaction, and if for some reason there is an issue with your order, we'll do our best to find a good solution. You can read more about our Return Policy below.
Please get in touch with our Customer Service team, they'll take over from there!
Our main goal at Merg3d us to bring amazing products to life with 3D printing. We're 100% committed to your satisfaction, and if for some reason there is an issue with your order, we'll do our best to find a good solution.
If you have any issues with your order, please contact our Customer Service team, and they'll be happy to help you. In order for us to resolve your issue as quickly as possible, we ask that you describe the issue in detail and, if possible, provide pictures. This will make it easier for us to help you, and to help us improve the quality of our products.
For quality assurance issues, we will work with you to either manufacture your product again, or provide a refund.
If you're unhappy with a product designed by someone else on Merg3d, we will work with you and the designer to make it right.
For any issues involving platinum, gold, or silver, we may ask you to return the product to us in order to receive a refund or to have it manufactured again.You have 7 days to make a refund request after your order has been delivered1. You will receive a full refund along with any shipping fees applied and we will also take care of the return shipping costs1. We ask that you first reach our to our Customer Service team with a picture of your print and an explanation of the issue.
We do not provide refunds for products that have been used, altered, or damaged after you've received the shipment. Additionally, we are not able to refund purchases of a "Gift Card".
1. Refund is only valid for precious metal items.
Due to the nature of 3D Printing, the price per object does not decrease with larger volumes. As a result, we do not offer volume discounts.
Definitely! After you upload your model, pricing is automatically calculated, so you can see prices for different material options.