PRIVACY POLICY

Information We Collect

Merg3d and its affiliates collects and uses your personal data such as your name, e-mail address and your place of residence in order to provide you with the Merg3d services. When you register on the Website, we ask for your name and email address in order to create an account for you. When you send an order to us, we ask for your delivery address to be able to fulfill your orders. Your name, email address, and avatar will be used to enable you to communicate with other users of the Website.

We also use your information to communicate with you about our services. You can always indicate and change your choice whether you want to receive such communication from us in your user profile page. We also may use your personal data for our internal purposes such as administration of our Website, improving our services, and compliance with our legal obligations.

Your profile can include your name, an image, username, and short bio if you choose to share that information with us. By default that information is public.

How We Protect Your Data

Your personal data will be collected and treated in strict confidence and kept secure according to best practices. Access to your personal data will be restricted to a limited number of administrators. Unfortunately, no method of transmission over the internet or electronic storage is perfectly secure. While we work hard to protect your personal information, we cannot guarantee its absolute security.

Your Control of Your Profile Data

Once you have provided us with your personal data in setting up your account, you will have reasonable access to that information so you can update, modify or delete it. You may do this by logging into your Merg3d account. We encourage you to keep your personal settings complete and current. By accessing your personal profile, you also may change your preferences on how we communicate with you.

Data Retention

We retain data for purposes described in this policy for as long as your account is active or as needed to prove you services. If you no longer want us to use your information to provide you services, you may close your account. We will retain data to the extent necessary to comply with our legal obligations, resolve disputes, operate our site, and enforce our agreements. You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law we may update or delete your personal information.

Information You Make Available

You may choose to make certain details about yourself, such as your avatar, name, short bio, and username visible on the online community of the website. We are not responsible for any personal data you choose to share on the online community since any personal data you share can be read, collected or used by other individuals in ways we are unable to control or predict, such as to send you unsolicited emails.

Information We Share

We do not sell, rent or license your personal data to third parties. However, please be informed that we may share your personal data with other businesses (our service providers) for example to enable them to provide their services to us or to you (for instance handling your orders). We require these service providers to protect your personal data adequately. They are not allowed to use your personal data for any purpose not specifically authorized by Merg3d or by you.

Communications From Merg3d

As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your account. These emails are in addition to any emails you requested to receive via the email settings in your account settings. Communications relating to your account will only be sent for purposes important to the Services, such as password recovery and notifications about important updates to our policies, including this privacy policy. You cannot opt out of these types of communications unless you close your Merg3d account.

Your Financial Information

We do not currently collect financial information, as that information is collected and stored by our third party payment processor. However, we may from time to time request and receive some of your financial information from our payment processor for the purposes of completing transactions you have initiated through the services, protecting against or identify possible fraudulent transactions, and otherwise as needed to manage our business. In those cases we will use best practices to protect your financial information.

Transfer of Assets

In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.

Access and Disclosure

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms and Conditions, including investigation of potential violations hereof, (iii) enforce our Content Policy, including investigation of potential violations hereof, (iv) detect, prevent, or otherwise address fraud, security or technical issues, (v) respond to user support requests, or (vi) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Disclosure to Governments, Third Parties, and as a Result of Lawful Court Order

Except in emergency situations or when consistent with the Merg3d Terms and Conditions or this Privacy Policy, Merg3d requires valid and sufficient legal process to compel disclosure of records or information about Merg3d users. This process may include a subpoena, warrant, or court order. This process must contain enough information to identify the user’s account and minimize the likelihood of accidental disclosure of information from unrelated accounts.

When we receive legal process from non-governmental third parties seeking records or information about a Merg3d user we may provide notice to that user. Such notice may include a copy of the legal process. Merg3d may also provide the user with enough time to appear and object to the legal process in court, if appropriate.

Our policy is to provide notice to users about law enforcement and other governmental requests for user information prior to complying with that request, unless prohibited by law. Merg3d may delay notice in cases involving the threat of death, bodily harm, or the exploitation of children. It is also our policy to provide notice to users about grand jury subpoenas seeking user information. If you are a representative of law enforcement or a government and object to a user receiving notice of a specific request, please provide legal justification when serving your request. Once the basis for non-disclosure has expired, we will provide notice to the user. All requests for access to user data can be submitted to info@merg3d.com.

Information We Collect by Automated Means

We collect certain information by automated means when you visit our website, such as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information through various means such as cookies, Google analytics, and IP addresses as explained below.

Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our Website features.

Our Website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how users use this Website. The information generated by the cookie about your use of this Website (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted to and stored by Google on servers in the United States. Google will use this information to monitor your use of this Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that by not accepting cookies, you may not be able to take full advantage of all features on this Website. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

An IP address is a unique identifier that electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our Website visitors come. We also may use this information to enhance our Website.

Other Websites

Our Website may provide links to other websites for your convenience and information. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked sites.

Contact Us

Should you have a problem with our use of your personal data, please let us know and we will make all reasonable efforts to meet your concerns. In case you have any questions or comments regarding this Privacy Statement, please contact us at info@merg3d.com.

Changes to the Privacy Statement

We reserve the right to change this privacy statement from time to time and will post any revisions on our Website and may also provide notice to you through the service or via email. Therefore we encourage you to check the Website often to read the latest version. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used.

Except as set forth in this Privacy Statement, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.

CONTENT POLICY

Our goal is to let the Merg3d community be as free as possible in sharing their creativity with others. We want to be an inspiring place, and a free flow of ideas, designs, and conversation is an essential element of this. So is striving to be nice, civil and helpful. In light of that, we have a few common sense rules that we ask you to keep in mind. These especially relate to copyrights and keeping Merg3d appropriate for a general audience.

Users of the Merg3d Service are responsible for making sure their content complies with this Content Policy.

Copyrights

As specified in our Terms and Conditions, we expect that the creator of a 3D design hold the copyrights to the content. Hence, please only upload your own original work, work that is freely available through a Creative Commons license, or work that does not infringe on the rights of another copyright holder.

On the Merg3d portal you can let other people see your work by making a model "publish” and you can offer for sale to others. None of these settings will mean that any rights you have to this model will be transferred to the people viewing or ordering your model.

Be nice! This sounds simple but lots of mistakes happen when people ignore this simple rule. We would like everyone to make whatever they like, as 3D printing is a technology that enables innovation and the possibility to make completely new things is unlimited. However, we do take copyright seriously and are legally obliged to respond to any copyright infringement notices we receive.

Please do not infringe other people's intellectual property rights. (Intellectual property rights means copyright, patent, registered design, design right, trade mark or trade secret.)

We live in a culture of re-mix, re-use, and mashup but a good rule of thumb here is that if a person does not clearly give you the right to use their design, invention, logo, text, slogan etc. then you do not have the right to use it. If you do obtain work through a permissive license, please comply with the terms of that license. For example, if you are relying on a Creative Commons attribution license, please always give the originator of the material credit for their work. Please familiarize yourself with the details of fair use if you are planning to rely on fair use to make of works created by others.

Content

Merg3d is designed to empower people by allowing them to 3D print a huge range of models. That being said, that range does have limits. The following guidelines are designed to give you a better sense of the types of things that we will and will not print. While they are designed to be comprehensive, we do reserve the right to refuse to print models even if they are not addressed by these guidelines. If you have a concern about a specific model, we encourage you to email info@merg3d.com.

Also, if you are unsure if a model will violate our content policy feel free to email info@merg3d.com. You don't need to send us a final model - it can be a work in process or even just an idea. That email will open up a discussion designed to give you a decision from us on how the model will sit with our content policy. In the event that we can't give you a final answer because the idea isn't quite finished, we'll give you the guidelines that we will use to evaluate the model when it is done.

Weapons Do's

1.      Merg3d does produce external accessories for guns and gun games (airsoft, paintball) that do not reproduce core functions. These include scopes, mounts, mono/bi/tripods, grips, etc.

2.      Merg3d does produce cosplay-type guns that cannot be reasonably confused with real life firearms.

3.      Merg3d does produce knives, swords, and other weapons (subject to the laws regulating local users).

4.      Merg3d does produce prop/cosplay knives and swords that might otherwise be prohibited by these rules if they are dull by design.

5.      Merg3d does produce tools.

Weapons Don'ts

1.      Merg3d does not produce guns, realistic gun replicas, or gun games (airsoft, paintball). This includes parts that make up guns or could be assembled into guns or realistic gun replicas. It also includes parts whose manufacture is specifically regulated such as silencers/suppressors. Parts are anything that are required for the gun to load and fire a projectile safely. Gun replicas longer than 10cm are likely to be flagged for additional review. Merg3d does not produce conversion kit parts for guns, gun replicas, or gun games.

2.      Merg3d does not produce magazines for guns, gun replicas, or gun games.

3.      Merg3d does not produce disguised blades (i.e. swords hidden in canes), switchblades (including hidden blades), or gravity knives.

4.      Merg3d does not produce metal swords longer than 50 cm.

5.      Merg3d does not produce throwing stars in metal.

6.      Merg3d does not produce brass knuckles/knuckledusters.

Obscenity Do's

1.      Merg3d does give designers who run afoul of the obscenity policy a chance to explain their models on artistic and/or expressive grounds.

2.      Merg3d does strive to be transparent about how it interprets art and expression.

Obscenity Don'ts

1.      Merg3d does not print models that embrace sexual violence.

2.      Merg3d does not print models that focus on genitalia without a larger context or commentary.

3.      Merg3d does not print models designed to denigrate living beings.

4.      Merg3d does not print models that represent or endorse hate speech.

5.      Merg3d does not print models that depict minors in a sexual manner.

6.      Merg3d does not print models that depict sexual acts.

Commenting on Product Comment Box

We reserve the right to remove comments we deem inappropriate for our site. In cases of repeated misconduct, Merg3d reserves the right to close a user account and/or ban a user completely. Racism, prejudice, or hate speech in any shape or form will not ever be tolerated by us.

When commenting on someone's model please try to be kind and constructive. Hours and hours of work could have gone into a design. A good comment will honor that effort. A good comment should make a person smile, encourage them, allow them to learn something or allow them to improve their work.

We know that everyone has a bad day once in a while. Some of us might be tempted to take this out on others. This is childish, grow up. We take a dim view of flamers and negativity in general. This is not to say that Merg3d should be a place where people only say, "you are awesome", "no you are awesomer", "no you are awesomest" to each other. There should be room for criticism but it should always be constructive.

Notice and Takedown

In order to cooperate with and protect intellectual property rights owners, we implemented the following notice take down system. In case you find content on the Merg3d website which you think is inappropriate, might infringe your intellectual property right, or does not comply with our content policy, please notify us, making sure to include the information listed below.

Further, in case a 3D model subject to a takedown request has already been printed, we retain the right to destroy it, provided it is still in our possession, and cancel your order in accordance with the terms indicated in the Merg3d Terms and Conditions under section "Order". In such cases we might require you to indemnify us for our damages as set forth in the Merg3d Terms and Conditions under section "Indemnification".

With regard to non-published 3D designs (see section "Intellectual Property Rights" in the Merg3d Terms and Conditions), we retain the right to review and refuse any order when it does not comply with this Content Policy.

In addition, Merg3d has adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act. The address of the Designated Agent to Receive Notification of Claimed Infringement ("Designated Agent") is listed at the end of this policy.

Procedure for reporting copyright infrim

If you believe that material or content residing on or accessible through the Merg3d Website infringes a copyright, we encourage you to first contact the uploader directly through the model page. Many disputes have been resolved through friendly conversations between creators. While strongly recommended, we do not require you to contact the uploader prior to submitting this takedown request and will honor requests that were not preceded by an attempt to contact the uploader.

If contacting the uploader fails to resolve your concern, or if you prefer not to contact the uploader, please send an email toinfo@merg3d.com. When removing content from the site, Merg3d will make reasonable attempts to inform the user of the notice for removal and the reason for the removal. Merg3d will endeavor to remove the content in a timely manner. We take our users’ privacy seriously and will not give out a user’s details unless legally obliged to do so with a court order.

Removal of Allegedly Infringing Content

Once proper notification of copyright infringement is received, Merg3d may remove or disable access to such content. If Merg3d removes or disables access to content in response to an infringement notice, Merg3d will make reasonable attempts to notify the user that Merg3d has removed or disabled access to the content.